Frequently Asked Questions

Everything you need to know about your Boot & Ball order and our premium sports gear.

How do I know which boot size is right for me?

We provide a detailed size guide on every product page. Since fit can vary between brands, we recommend measuring your foot in centimeters and comparing it to our chart. If you are between sizes, we generally suggest sizing up for athletic socks.

How long does shipping take for team equipment?

Standard shipping typically takes 3-5 business days. For bulk team orders or customized equipment, please allow 7-10 business days for processing and delivery.

What is your return policy on worn footwear?

To ensure quality for all customers, we only accept returns on items in original, unworn condition with tags attached within 30 days. We recommend trying your boots on indoors on a carpeted surface to check the fit before heading to the pitch.

Do you offer discounts for local sports clubs or schools?

Yes! Boot & Ball is proud to support grassroots sports. We offer tiered pricing for bulk purchases. Please contact our 'Team Sales' department via the contact form for a custom quote.

Are your footballs delivered inflated or deflated?

To reduce shipping costs and prevent damage during transit, all balls are shipped deflated. You will need a standard pump and needle to inflate them to the recommended PSI printed near the valve.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Klarna and Afterpay to help you get your gear sooner.